**Due to an influx of orders because of COVID-19 please allow an additional 2-5 days.**
A message to you
We know you are excited to get your Chill Pup product, we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.
Due to COVID-19 we are experiencing slightly longer delivery times. We are working hard with the people in our warehouses to get each order out as quick as possible. For any inconvenience caused we apologise, this is something that will change in the near future.
Is delivery free?
Yes! We have now made delivery FREE for everyone in Australia!
Where is your HQ and warehouse based?
Our warehouses are located in Sydney, NSW and our office is located in Adelaide, SA.
How long until I recieve my Chill Pup product?
We process all orders within 24 hours of purchase, ensuring you get your Chill Pup bed as soon as possible. You will receive your Chill Pup bed usually within 6-14 business days of placing your order.
Multiple Products Purchased
Purchases made of two different items from our could be delivered at different times, please do not worry if you receive one item but not the other, the other item will not be far behind. We do this to save shipping costs so we can maintain our Free Shipping Australia Wide!